FAQs – MO' Cowbell Marathon | Sunday, October 1, 2017 in St. Charles, MO

FAQs

Looking for some MO’ answers to your questions?  Hopefully we can help answer them for you!

Registration

Registration Confirmation — How do I know if I am registered?

You can confirm your registration by clicking here. Please allow 2-4 weeks for processing paper applications.

What do I receive with my entry fees?

Each participant who registers before September 20, 2015 will receive the following:

• Race bib with Chronotrack timing chip
• Long-sleeve tech-shirt
• Race-themed cowbell
• Top quality finisher’s medal when crossing the finish line
• Cowbell car sticker
• Virtual goody bag
• Water, sports drink & gels along the course
• Post-race food, beer & chocolate milk
• Entertainment in Runners’ Village

(Runners registering after September 20, 2015 will NOT receive a shirt at the ExMO’. Extra shirts will be available on Race Day at MO’ Info Tent while supplies last.)

What is the MO’ VIP upgrade?

You asked, we got it, MO’ VIP! The best way to run MO’ Cowbell. Open to the first 150 participants who upgrade for ONLY $50! A MO’ VIP receives:

• MO’ Prime Parking
• MO’ indoor restrooms
• MO’ Access to VIP Area with pre- and post-race amenities
• MO’ Gear Check
• MO’ Complimentary Massages
• and MO’!

Ready to Be a MO’ VIP? Register TODAY!

How do I change my estimated finish time after I have register?

If you would like to change your predicted finish time for your race, please email us directly at info@mocowbellrun.com with your first name, last name, address and new predicted time and we will get it changed for you.

What do I do if I cannot participate once I have registered?

All entry fees are non-refundable. Sale and/or transfer of race entry/bib numbers is strictly prohibited. Race deferrals will be considered until 2 weeks prior to Race Day (Sept. 23). A $10 processing fee will be deducted from the 2017 Race Entry. (PLEASE NOTE: Deferrals are only valid for the following year’s race. For example, a deferral from a 2017 race will only be good for use on a 2018 race.) NO deferrals will be accepted on Race Weekend. Contact us directly at info@mocowbellrun.com.

How do I switch races? (Example: from the Half Marathon to the Marathon)

Transferring from one race to another?
Runners who wish to transfer from one race to another may do so through their race profile. There is no refund for a runner who downgrades from a more expensive registration choice/race to a less expensive one. If a runner would like to upgrade to a more expensive race they will be automatically be charged the difference in entry fee plus an additional $10 transfer fee.

IMPORTANT: All runners who transfer races will be issued the original race shirt not the transfer race shirt. For example, if you originally registered for the half marathon, but transferred to the 5K prior to race day, you will be issued a half marathon shirt.

How does the shirt fit? Can I exchange my shirt if it doesn’t fit at the ExMO’?

We know it is all about the shirts and we want you to proudly wear them! All participants will receive a long-sleeve tech-shirt by TASC. They are gender specific. The men’s shirts run true-to-size. We recommend selecting the size you normally wear in a dri-fit shirt.

NOTE: The women’s shirts run SMALL. We recommend selecting a size up from the size you normally wear in a dri-fit shirt.

If your shirt does not fit, or you transferred races and would like the shirt to represent the race you actually participated, please bring the shirt you received at the ExMO’ to the MO’ Info Tent on race morning. We will grant shirt exchanges while supplies last.

Runner Packet Pick-up

Where do I go to pick up my race packet?

Runners MUST pick up their packets at the Health and Fitness ExMO’, located in the College Center on the campus of St. Charles Community College, 4601 Mid Rivers Mall Dr, Cottleville, MO 63376. The two-day ExMO’ takes place on Friday, September 29th – 12 to 7 p.m. and Saturday, September 30th – 10 a.m. to 4 p.m.

Can I pick up my packet the morning of the race?

No, we do not have race day packet pick-up.

What if I cannot pick up my packet at the ExMO’?

You have two options:

• Participants unable to pick up their own race packet may have someone else pick up their packet for them. A photocopy of the participant’s driver’s license and a signed note of permission are required.

• For $35 extra, we will mail out runner’s packets before the week of the race. This option is only valid to the first 200 runners who sign-up for it when they register. Not valid on registrations after September 8th. We encourage you to sign up early because when this option is gone, it’s gone!

General Information

Is the course walker friendly?

We are asked all the time if walkers are welcome and we happily say yes! We just ask that everyone maintain a 16-minute mile pace. If you are unable to maintain that pace, we will ask you to move to the sidewalk and finish the race obeying the traffic laws as we will re-open the roads.

Is MO’ Cowbell Marathon a Boston Marathon qualifying course?

You bet! This USATF Certified Course can be used as a qualifier for other races such as Boston, New York and London Marathons.

Is there a course time limit?

Yes. The half marathon course route re-opens to traffic at a rolling schedule according to a 16 minute-per-mile pace beginning 20 minutes after the official race start. The full marathon time limit restrictions are 6.5 hours. The finish line will officially close at 2 p.m. The time limit rules will be strictly enforced, if you need clarification before registering, please contact us at info@mocowbellrun.com.

Any participant who does not complete the event in which they are registered will be listed as “Did Not Finish,” or “DNF.” This list will be separate from the official results.

Will there be Pacers?

Yes! This year’s race will be paced by SmartPace pace teams. Teams will be paced according to the following finish times:

• Marathon: 3:45, 4:00, 4:15, 4:30, 4:45, 5:00, 5:30
• Half Marathon: 1:40, 1:50, 2:00, 2:10, 2:20, 2:30, 2:40, 2:50, 3:00

Where are the restrooms along the course?

There will be port-a-potties at the start/finish line as well as at every water station approximately every 2 1/2 miles along the course.

Is there a minimum age requirement?

You must be at least 14 years old to participate in the Marathon, Half Marathon and Half Marathon Relay. Anyone under 14-years-old, with documented running experience (ie: has a finish time for a comparable race), may be allowed to race in MO’ Cowbell on a case-by-case bases. Permission must be granted by race officials prior to registering.

Are bikes, rollerblades or baby jobbers allowed on the course? What about headphones?

Rollerblades/inline skates, bikes, strollers/baby joggers, motorized vehicles and pets on the course are prohibited. The use of an iPod, mp3 player, CD player or other audio/video device is discouraged but allowed.

Post-Race Information

How do I know if I won a Cowbell Trophy? Where can I pick it up?

Visit the MO’ Results Tent after the race to see if you won a Cowbell Trophy. All winners can pick up their awards at the MO’ Results Tent. We will contact all of the award winners after the race who still need to pick up their awards. They will be available for pick up starting Saturday after MO’ Cowbell at the Big River Running Store at 14047 Manchester Road, St. Louis, MO 63011. If you live outside of the St. Louis region call the Big River Running Store at 636.394.5500 to have it mailed to you.

How do I see my race photos?

Finishers will be able to view and purchase their photos from their individual results page. The link to the results page can be found on MO’ Cowbell’s home page the day after the race. We try our best to get photos of all of our runners crossing the finish line but sometimes we miss someone. If for some reason we didn’t get photos of you, contact kyle@bigriverrunning.com and we will do our best to locate some.

What if my time didn’t register or my results are inaccurate?

Please contact kyle@bigriverrunning.com with your name, email, bib number and issue and we will do our best to look into your claim and correct it.

What if I lost/found a personal item at the ExMO’ or in Runners’ Village?

Lost items should be turned into the MO’ Cowbell booth at the ExMO’ and the MO’ Info Tent on race day. This is also the location to recover missing items. After the race please contact us at info@mocowbellrun.com to request the lost item. If we have it, it will be available for pick up from 8 a.m. to 5 p.m. M-F at our offices 5988 Mid Rivers Mall Drive, St. Charles, MO 63304. MO’ Cowbell is not responsible for lost or stolen items.

Still have questions? Contact us